New ‘business process management’ streamlines national regulator’s operations and makes them more cost-effective.

In sharp contrast to other business process management (BPM) consultants, Torque Management, marked by its deep knowledge and international experience, not only consulted and developed a comprehensive BPM programme for its client, a national regulatory body but, in addition, it trained and empowered management and staff ‘to do it themselves’.

They now have the capabilities to run the organisation based on ‘work processes’ (not fragmented departments and ‘functions’ as before) and by becoming professional process and quality managers their ‘machine’ is leaner, more cost effective, streamlined and efficient. The organisation’s entire culture has been successfully changed for the better.... (read more).