Friday, May 16, 2008
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Dublin BPTA 101: 1 Day. Principles of Business Process Management
Monday 09 June
€800.00
Who should attend
This course is designed for business analysts and practitioners and provides a comprehensive introduction to the skills and techniques used in analysing business processes and redesigning or improving processes. This Analysis and Design course is a must for business and IT architects, analysts and designers involved in process-managed organisations, process based change, and the automation of process solutions. TQM, Lean and Six Sigma team members, requirements specialists, project managers, HR competency professionals and change agents will all benefit from the knowledge and skills acquired in this course.
What you will achieve
- Understand the principles and benefits of proven analysis and design techniques
- Understand how to identify opportunities for improving business process performance
- Understand the roles and responsibilities of the people in the process
- Understand how to validate solutions and gain buy-in from management and staff
- Understand how to develop a common language for describing business processes
What you will learn
- How to appropriately define a business process project scope
- How to select and apply the proper tools and techniques to model, analyse, manage, measure and improve processes
- How to develop and apply re-usable process documentation templates
- How to apply creative thinking approaches and design techniques to process improvement
- How to develop critical measures for evaluating business process performance
- How to develop and apply testing, and validating methods to new process designs
What you will do
The exercises in this class focus on analysing actual business problems, creating models of existing business
processes, and developing and modelling redesigned business processes