BPM FAQs: What is a BPM CoE or Centre of Excellence?

By Torque Management, Tuesday, 24th September 2013 | 0 comments
Filed under: BPM, Business Process Management, Quality, Compliance, Operations, Process-Improvement.

What is a BPM CoE?

The BPM CoE (Centre of Excellence) provides the necessary dedicated resources to drive Process Improvement in an organisation. The remit of the CoE will include, at a minimum: BPM strategy, Policies, Standards, Methodologies and Tools; Business Process Architecture, Business Process Portfolio Management; Business Process Training and certification; Business Process Reporting. In some organisations the CoE will also provide compliance and quality support and/or a pool of Business Process Engineers who work as internal consultants to Business Managers undertaking process improvement projects.

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