What is a process-centric procedure?
The term 'process-centric' refers to an holistic, BPM approach that centers on business processes themselves, rather than individual elements such as documents, workflow or people. Regulated industries and companies with up to thousands of standard operating procedures often make the mistake of looking at these as individual items or tasks, rather than looking at the processes and relationships between them, within the whole system or organisation. A process-centric procedure takes the system and the relationships into account to create a more streamlined and efficient method for procedures, SOPs and/or repeatable training.
Find answers to more BPM Frequently Asked Questions