BPM FAQs: What is meant by process capability maturity?

By Torque Management, Tuesday, 10th September 2013 | 0 comments
Filed under: BPM, Process, Process-Improvement.

What is meant by process capability maturity?

The Capability Maturity Model, or CMM, was originally developed as a tool to objectively assess the ability of government contractors' processes to perform a contracted software project. The term 'maturity' relates to the degree of formality and optimisation of processes within an organisation. By assessing the level of process maturity your organisation is running at, and the level you would like it to reach. There are five levels: Initial, Managed, Defined, Quantitatively Managed and Optimising.

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