Using Storytelling to Sell the Benefits of Change and Better Business Process Management
In September of last year, the CEO of SAP hired a chief storyteller for their organisation. It wasn't to entertain staff at a work party or to work in the creche either, this role related to sales, marketing and communications.
Torque Management Appointment as Tibco Nimbus® Reseller
Business Process Management (BPM) Consultancy, Torque Management, is pleased to announce its appointment as a value-added reseller of the Tibco Nimbus® product (www.tibco.com). Under this agreement Torque Management will sell Tibco Nimbus software and deliver first-level support and ancillary services for the software.
How Much Do You Love Your SOPs Part 1: Duplication
By Dee Carri
A Case Study: Harmonisation of Business Processes & Development of an ERP System for One of the World's Leading Building Materials Firms Using Rapid System™Last week we shared an infographic, detailing the phases of Rapid System™ and how it saves time and brings better results for IT and ERP projects. Here, we offer a more in-depth look at how this works in real life. Click here if you would like to download a more detailed case study.
Is there a faster way to carry out IT and ERP projects?
Introducing a new IT or ERP system is a huge undertaking for organisations but a decision which, once in place, will offer numerous rewards. The problems most organisations face is not with the systems or software themselves, but with the implementation of them.
Nimbus Podcast: Dee Carri in Conversation with Mike Gammage on Quality, Compliance and Process Integration
Listen to the ten minute podcast >
Business Process Management (BPM) and process thinking has the power to transformation whole organisations, and their entire culture, in every sector and industry. Process thinking represents a convergence of several disciplines that, enabled by technology, provide organisations with the ability to develop, document, improve, automate and monitor business processes.
What is BPM?
BPM stands for 'Business Process Management' and refers to a systematic, holistic approach to management that aligns an organisation's business processes, or functions, to the needs of the client or customer. It also incorporates ways to continuously improve efficiency, quality, compliance, innovation and integration with technology. In short, it's a systematic approach to business processes that creates a leaner, more cost-effective, streamlined business. With the right BP consultants and training, an organisation’s entire culture and operations can be successfully changed for the better.
What can BPM do for us?
When an organisation runs in a 'process-based' manner, rather than as fragmented functions, the outcome is a more cost-effective, streamlined and efficient business with an improved or entirely new culture. We've seen this proven time and time again for companies in every industry and sector. And because BPM is not a 'once off' solution, your organisation doesn't change and become stagnant, but continually improves through the methods, training and fresh understandings in place.
What is BPMS?
BPMS stands for Business Process Management System (or Suite) and refers to an automated, technology based system that supports and improves your business process management. It can allow businesses to capture, manage and deploy their operational processes and supporting information to their entire workforce and can be tailored to suit the needs of your organisation. Choosing the right BPMS is vital. Contact us for consultancy on BPMS selection for your organisation.
Where did BPM come from and what is its history?
Process thinking is not new. In fact it can be traced back as far as the craft guilds of the 13th century. Today, it represents a convergence of several disciplines that, enabled by technology, provide orgnaisations with the ability to develop, document, improve, automate and monitor business processes.
How does BPM relate to other methodologies such as Lean, Six Sigma and ISO standards?
Lean aims to maximize customer value and minimise waste. Six Sigma seeks to improve the quality of process outputs by removing the causes of defects and minimising variability in manufacturing and business processes. ISO Standards ensure that products and services are safe, reliable and of good quality. Some or all of these methodologies will be important parts of many organisations, and rightly so. BPM relates to and improves each of them. Process is an important part of each methodology, but BPM practices and tools can help ensure they are in line with the whole organisation and can minimise any waste or duplication, while continuing to reap the rewards of each methodology's individual purpose.
What is a BPM Framework?
A BPM Framework is a management framework with a process-centric approach. A BPM framework may encompass regulations applicable to your industry, policies, sector frameworks and quality standards. There are three main types; Horizontal, Vertical and Full-service. Horizontal frameworks deal with design and development of business processes and are generally focused on technology and reuse. Vertical BPM frameworks focus on a specific set of coordinated tasks and Full-service BPM suites have five components including; Process Discovery & Project Scoping, Process Modeling & Design, Business Rules Engine, Workflow Engine and Simulation & Testing. A process architect can develop a Management Framework for an organisation and also translate these into Management Processes.
What is an Integrated Management System?
An Integrated Management System combines your operational framework; which includes standard operating procedures and work instructions, with your management framework; which will include your necessary regulations, policies and standards along with management processes. It is a system in which all the processes serve the system objectives and where these system objectives have been derived from stakeholder needs and expectations.