What is Digitalisation?
Digitisation is the process of moving what you did offline online. [Source: Dave Aron, vice president and Gartner Fellow.]
Further reading (for fun): Tom Davenport – what the heck is digitization anyway?
BPMN 2.0 Handbook Second Edition: Methods, Concepts, Case Studies and Standards in Business Process Modeling Notation (BPMN)
Robert Shapiro, Stephen A White , Conrad Bock, Nathaniel Palmer, Michael zur Muehlen, Marco Brambilla, Denis Gagné et al
Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals
By Paul Harmon
Common Approach - Uncommon Results
By Richard Parker and Ian Gotts
Extreme Competition: Innovation and the great 21st Century Business ReformationBy Peter Fingar Amazon.com Widgets
How to Measure Anything: Finding the Intangibles in Business
By Douglas W. Hubbard
Implementing Six Sigma
By Forrest W. Breyfogle
In Search of Excellence
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Leading Change
By John Kotter
Lean Thinking: Banish Waste and Create Wealth in your Corporation
By James P. Womak, Daniel T. Jones
Learning To See: Value Stream Mapping and elimination of MUDA
By Mike Rother and John Shook
The Checklist Manifesto: How to get things right
By Atul Gawande
The Five Competitive Forces That Shape Strategy
By Michael E. Porter
Toyota Production System: Beyond Large Scale Production
By Taichi Ohno
Where Good Ideas Come From: The Natural History of Innovation
By Steven Johnson