BPM News & Insights

The Torque Management blog, featuring up to date news and insights from the world of Business Process Management (BPM) and related industries.


The World Cafe Method for Clinically Relevant Metrics

By Torque Management Friday, 6th March 2015 | 0 comments
Filed under: BPM, Quality, Compliance, Health & Safety.
Deep Dive Lunch Session at PharmaLink 2015 At this year's PharmaLink Conference 2015, The Metrics Working Group, moderated by Grace Breen, SVP Quality, Core Pharma, will host an interactive “World Cafe” style lunch time session focussing on how to define, assess, rank and use production metrics and gain a greater understanding of how to measure the strength of the culture of quality. So, we thought we'd look at what a 'World Cafe' approach is for those of you who may not already know.

The TPSoP® White Paper: The Right Person, Doing the Right Thing Right, Every Time

By Torque Management Thursday, 27th November 2014 | 0 comments
Filed under: BPM, Torque Management, SOPs, Work Instructions, TPSoP®, Lean, Quality, Compliance, Operations, Health & Safety.
The TPSoP® White Paper: The Right Person, Doing the Right Thing Right, Every Time Following on from a successful series of blog posts on problems arising from text-based procedures written by Dee Carri, Torque Management has now published a white paper covering these topics further. The paper looks at the categories of what appear to be universal issues with text-based procedures and outdated processes related to SOPs that are costing organisations and individuals time and money and in some instances, embedding problems in organisations.

Webinar: Making SOPs the Solution Not the Problem, November 11th, 2pm

Webinar: Making SOPs the solution not the problem, November 11th, 2pm You are invited to participate in an insightful webinar on improving Standard Operating Procedures and Work Instructions on Tuesday November 11th at 2pm GMT.