Standardisation Programmes
It is fiendishly difficult to achieve and maintain a standard. Dee provides five recommended actions to greatly improve the probability of success.
Standardisation Programmes are large, they are radical and they offer tantalisingly big rewards for those brave enough to take them on. Good examples of these programmes are: Shared Services; Global systems; PMO; Common ways of working (processes) across large, dispersed teams.
What is a BPMS?
You may or may not already know that BPM stands for 'Business Process Management' and refers to a systematic, holistic approach to management that aligns an organisation's business processes, or functions, with the needs of the client or customer.
Where did BPM come from and what is its history?
Process thinking is not new. In fact it can be traced back as far as the craft guilds of the 13th century. Today, it represents a convergence of several disciplines that, enabled by technology, provide orgnaisations with the ability to develop, document, improve, automate and monitor business processes.
What is a BPM CoE?
The BPM CoE (Centre of Excellence) provides the necessary dedicated resources to drive Process Improvement in an organisation. The remit of the CoE will include, at a minimum: BPM strategy, Policies, Standards, Methodologies and Tools; Business Process Architecture, Business Process Portfolio Management; Business Process Training and certification; Business Process Reporting. In some organisations the CoE will also provide compliance and quality support and/or a pool of Business Process Engineers who work as internal consultants to Business Managers undertaking process improvement projects.
What is meant by process capability maturity?
The Capability Maturity Model, or CMM, was originally developed as a tool to objectively assess the ability of government contractors' processes to perform a contracted software project. The term 'maturity' relates to the degree of formality and optimisation of processes within an organisation. By assessing the level of process maturity your organisation is running at, and the level you would like it to reach. There are five levels: Initial, Managed, Defined, Quantitatively Managed and Optimising.