In this article we’re going to take a look at perfecting the art of ‘The Common Process’. We have previously looked at how difficult it is to achieve and maintain a standard, albeit we looked at this in relation to large standardisation programmes, but it’s a good read for seeing the value of a standard because this also comes into play in the power of a perfected common process.
Goodbye sticky notes and white boards.
Business process mapping is harder than many people initially think it will be. According to to Brian Safron, a product manager at IBM, this is due at least in part to business knowledge being spread across a wide range of subject matter experts. Collaboration is key, but in their promotional video for IBM Blueworks Live, he also notes that sticky notes and white boards don't work anymore. We decided to take a look at why paper can't keep up with digital when it comes to BPM.