A Literature Review and Research Agenda by Corinna Grau and Jürgen Moormann
As a Business Process Management consultancy, we see the value in BPM in every type of organization and industry, because we've seen the results. However, in working with various companies, we see one aspect as vitally important time and time again despite the fact that it's often not listed as a 'concrete' element or factor within the various tools or methods that have process management at their core. This secret ingredient also comes up in our conversations with other BPM professionals, indirectly arises as problems or advantages in companies implementing process based changes and one could deduce this element's existence from case studies where changes have successfully taken place also. I would refer to this element as the people element, but it would more appropriately be described as company culture.
What is a BPMS?
You may or may not already know that BPM stands for 'Business Process Management' and refers to a systematic, holistic approach to management that aligns an organisation's business processes, or functions, with the needs of the client or customer.
The TPSoP® White Paper: The Right Person, Doing the Right Thing Right, Every Time
Following on from a successful series of blog posts on problems arising from text-based procedures written by Dee Carri, Torque Management has now published a white paper covering these topics further. The paper looks at the categories of what appear to be universal issues with text-based procedures and outdated processes related to SOPs that are costing organisations and individuals time and money and in some instances, embedding problems in organisations.
Ensuring Effective Environmental Health and Safety (EHSS) in Your Organisation
Tuesday 2nd December 2014, 2pm (GMT)
What is FDASIA, Title VII?
Dee Carri looks at what Title VII of FDASIA regulation is, the timeline for its implementation, how it's going to affect Quality Managers, Business Process Managers and IT Managers and offers some strategic advice to stay ahead of the curve and organise for success.
Webinar: Making SOPs the solution not the problem, November 11th, 2pm
You are invited to participate in an insightful webinar on improving Standard Operating Procedures and Work Instructions on Tuesday November 11th at 2pm GMT.
Where did BPM come from and what is its history?
Process thinking is not new. In fact it can be traced back as far as the craft guilds of the 13th century. Today, it represents a convergence of several disciplines that, enabled by technology, provide orgnaisations with the ability to develop, document, improve, automate and monitor business processes.
What is a BPM CoE?
The BPM CoE (Centre of Excellence) provides the necessary dedicated resources to drive Process Improvement in an organisation. The remit of the CoE will include, at a minimum: BPM strategy, Policies, Standards, Methodologies and Tools; Business Process Architecture, Business Process Portfolio Management; Business Process Training and certification; Business Process Reporting. In some organisations the CoE will also provide compliance and quality support and/or a pool of Business Process Engineers who work as internal consultants to Business Managers undertaking process improvement projects.
What is a QMS?
QMS is a Quality Management System and refers to a collection of business processes focused on quality. These processes will direct an organisation in ensuring it is continually improving effectiveness and efficiency in all areas that can affect quality standards. Some of the most commonly used ISO standards, are the ISO 9000 category, which focuses on quality management systems and the ISO 14000 category, which addresses environmental management.