The five phases of DMAIC

Why DMAIC?

DMAIC (Define-Measure-Analyse-Improve-Control) is the five-phase process improvement methodology that is used for Six Sigma, Lean Sigma, Business Process Re-engineering, and Business Process improvement projects.

Used by millions of Six Sigma and Process Improvement Professionals globally, DMAIC is also a standard published by the International Standards Organisation: ISO 13053–1:2011.

Why Modernise DMAIC?

For decades, DMAIC has guided process improvement - but most teams still rely on disconnected tools and inconsistent practice. 

Challenge: 

• Training often fails to stick. 
• Projects are managed inconsistently. 
• Visibility and governance are patchy. 
• Tools are scattered and manual. 
• ROI doesn’t meet expectations. 

Opportunity: 

By digitising and standardising the DMAIC lifecycle, teams connect training with execution - ensuring knowledge becomes capability. 

This is the gap that DMAIC Solutions is designed to close — by connecting training, execution, and governance in a single digital ecosystem.

A diagram illustrating the DMAIC process cycle with phases and its interoperability with other Microsoft products.

The DMAIC Ecosystem

Aligned with ISO 13053, the DMAIC Ecosystem standardises and embeds best practice for improvement programmes and projects

Built to accelerate delivery and time to competence, and greatly improve success rates and business outcomes for Process improvement change programmes and projects.

The DMAIC PowerApp
The DMAIC PowerApp

The DMAIC App

Our flagship Microsoft Power App, combining Power Apps, Dataverse, and Power BI to drive structured, data-led process improvement. Scroll down to learn more about the App.

The DMAIC course is aligned with ISO 13053 - the DMAIC methodology

The DMAIC Course

Master DMAIC with our practical, ISO-aligned online training - suitable for professionals and newcomers alike.

The DMAIC community connects to share and support best process improvement practice.

DMAIC Community

Coming Soon!

Join Peers and experts to share insights, discuss projects, and expand your DMAIC capability.

Sign up to our waiting list and get our DMAIC Solution Guide.

How the DMAIC App Works

Our Microsoft Power App for Process Improvement - guiding your teams step-by-step through DMAIC best practice, fully aligned with ISO 13053.

  • Guides projects through the five DMAIC phases, embedding best practice and reinforcing governance

  • Links every project to your strategic drivers - aligning improvement work with business priorities

  • Automates end-of-phase reviews for transparent stakeholder oversight

  • Manages team roles, comments, and deliverables in one place - improving accountability and engagement

  • Creates live visualisations with Dataverse and Power BI for real-time insights

  • Builds an organisation-wide Project Portfolio with top-down and bottom-up visibility

  • Standardises your process improvement method across all teams


Includes all of the functionality of our Fishbone Appin the ANALYZE phase.

View the End-User License Agreement here.

View the DMAIC App Privacy Statement here.

DMAIC APP Screenshots

Typical Use Cases

The DMAIC Ecosystem is used across industry, roles, and education

FAQs

The DMAIC App supports consistent, structured application of the DMAIC methodology in line with ISO 13053 principles, enabling repeatability, governance, and organisational learning.

Using the App

Governance and Control

IT & Scalability

Buying & Getting Started