The DMAIC Ecosystem

Designed with best practice in mind, the DMAIC Ecosystem is crafted by BPI/DMAIC experts and brings together the DMAIC course, the DMAIC App, and the DMAIC community.

Aligned with ISO 13053, the DMAIC Ecosystem standardises and embeds best practice for improvement programmes and projects

Built to accelerate delivery and time to competence, and greatly improve success rates and business outcomes for Process improvement change programmes and projects.

The DMAIC PowerApp
The DMAIC PowerApp

The DMAIC App

Our flagship Microsoft Power App, combining Power Apps, Dataverse, and Power BI to drive structured, data-led process improvement. Scroll down to learn more about the App.

The DMAIC course is aligned with ISO 13053 - the DMAIC methodology

The DMAIC Course

Master DMAIC with our practical, ISO-aligned online training - suitable for professionals and newcomers alike.

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The DMAIC community connects to share and support best process improvement practice.

DMAIC Community

Coming Soon!

Join Peers and experts to share insights, discuss projects, and expand your DMAIC capability.

Sign up to our waiting list and get our DMAIC Solution Guide.

Enquire about the DMAIC Community
The five phases of DMAIC

Why DMAIC?

DMAIC (Define-Measure-Analyse-Improve-Control) is the five-phase process improvement methodology that is used for Six Sigma, Lean Sigma, Business Process Re-engineering, and Business Process improvement projects.

Used by millions of Six Sigma and Process Improvement Professionals globally, DMAIC is also a standard published by the International Standards Organisation: ISO 13053–1:2011.

Why Modernise DMAIC?

For decades, DMAIC has guided process improvement - but most teams still rely on disconnected tools and inconsistent practice. 

Challenge: 

• Training often fails to stick. 
• Projects are managed inconsistently. 
• Visibility and governance are patchy. 
• Tools are scattered and manual. 
• ROI doesn’t meet expectations. 

Opportunity: 

By digitising and standardising the DMAIC lifecycle, teams connect training with execution - ensuring knowledge becomes capability. 

A diagram illustrating the DMAIC process cycle with phases and its interoperability with other Microsoft products.

How the DMAIC App Works

Our Microsoft Power App for Process Improvement - guiding your teams step-by-step through DMAIC best practice, fully aligned with ISO 13053.

  • Guides projects through the five DMAIC phases, embedding best practice and reinforcing governance

  • Links every project to your strategic drivers - aligning improvement work with business priorities

  • Automates end-of-phase reviews for transparent stakeholder oversight

  • Manages team roles, comments, and deliverables in one place - improving accountability and engagement

  • Creates live visualisations with Dataverse and Power BI for real-time insights

  • Builds an organisation-wide Project Portfolio with top-down and bottom-up visibility

  • Standardises your process improvement method across all teams


Includes all of the functionality of our Fishbone App in the ANALYZE phase.

View the DMAIC App in Microsoft AppSource
The DMAIC PowerApp is certified and available on the Microsoft Appsource site
View DMAIC Videos

DMAIC APP Screenshots

  • dmaic-improve-secar

    SECAR

    Structured brainstorming and categorization of possible solutions.

  • dmaic-prioritisaton-matrix

    Prioritisation Matrix

    A visual impact x effort matrix to support solution prioritization.

  • dmaic-gap-analysis

    Gap Analysis

    DMAIC gap analysis showing current vs target process capability.

  • dmaic-improve-goals

    Improvement Goals: Good, better, best

    DMAIC chart showing good, better and best goals for an improvement project.

  • dmaic-fishbone-cause-and-effect

    Fishbone Analysis

    Chart showing cause-and-effect analysis of potential causes.

  • fishbone-cause-and-effect

    Fishbone details by category

    Chart showing details of potential causes of “Output” category problems.

Typical Use Cases

The DMAIC Ecosystem is used across industry, roles, and education

  • An enterprise will use the DMAIC app to:

    • Reinforce skills and build solid competencies in process improvement

    • Standardise, and establish a single methodology - DMAIC, for all process improvement projects across the organisation

    • Gain full visibility and control of process improvement projects

    • Improve productivity, and therefore time to value, for process improvement projects

    • Create a repository of DMAIC projects, for informing future projects, and improving DMAIC capability

  • Process Improvers will use this app to:

    • Be guided and supported by the DMAIC methodology and best practice as they work through a process improvement project

    • Store DMAIC project documentation

    • Automate and record phase reviews faster, to gain sponsor commitment

    • Add and track team members and roles to the project as necessary

    • Improve productivity: reduce time or eliminate questions: sponsors, stakeholders and team members can view project details and progress themselves

    • Improve productivity: eliminate the need for project reporting - reports are always available through self-service.

    • Extend and improve course impact and workplace adoption

    • Use the app for student assignment submission to improve control

    • Build a rich repository of project data for wider academic research into DMAIC practice.

FAQs

The DMAIC App supports consistent, structured application of the DMAIC methodology in line with ISO 13053 principles, enabling repeatability, governance, and organisational learning.

Using the App

  • For organisations running structured improvement initiatives who want consistent, governed application of DMAIC across projects.

  • Yes - the app guides users through each DMAIC phase in a structured, standards-aligned workflow.

  • Absolutely - it supports professional DMAIC practice while enforcing consistent application of the method.

  • External documents and other media are linked via the URL Library and attached to projects without duplicating data.

  • A central library for defining and reusing standardised measures and KPIs across DMAIC projects.

  • Governance is embedded through standardised phase deliverables, approvals, and audit visibility.

  • Each phase follows a formal review-and-approve workflow aligned to DMAIC phase-gate control.

  • Yes - approval status, comments, and decisions are visible and auditable within the project.

  • The app enforces structured, repeatable application of DMAIC consistent with ISO 13053 principles.

  • Yes - measures are defined once and reused, supporting standardisation and comparability.

Governance and Control

IT & Scalability

  • Yes - shared libraries and workflows support scaling from pilots to enterprise deployment.

  • It links to existing content and systems without duplicating data or disrupting governance.

  • No - data ownership, permissions, and controls remain as originally designed.

  • Yes - project and measure data can be surfaced for portfolio reporting when required.

Buying & Getting Started

  • No - it digitises and strengthens how you already apply DMAIC.

  • Most organisations begin with a small pilot and scale once value is demonstrated.

  • Yes - it supports traceability, standardisation, and controlled approvals.

  • Support ranges from onboarding to training and optional coaching.

  • A short discovery call to assess fit and identify an appropriate pilot.