Services

Where expert support accelerates DMAIC and RCA

Torque Management provides targeted expert services to help organisations apply DMAIC effectively - supported by our DMAIC Ecosystem.  

We help organisations decide where to focus, how to apply DMAIC consistently, and how to embed improvement into everyday operations - without creating dependency on external consultants. 

Services by Phase

Our services flex to where organisations are in their DMAIC journey - from early definition through to governance and scale.

DMAIC Phase

Define

Measure

Analyse

Improve

Control

App Capability

Problem definition, chartering 

Metrics, baselining 

Fishbone, RCA, waste analysis 

Opportunity identification 

Standardisation, learning 

Beyond individual projects, our services focus on building sustainable organisational capability.

Services to build cross-cutting capability

Typical Service

Case for change, strategy, roadmap 

ROI definition, KPI alignment 

Facilitated analysis, RCA coaching 

Digitisation / AI opportunity framing 

Governance, compliance integration 

Capability Area

Consistency 

Visibility 

Capability 

Governance 

Scale 

This image shows the five phases of the DMAIC method and its interoperability with Microsoft products.

App Role

Enforced workflow 

Dashboards & records 

Embedded guidance 

Structure & traceability 

Repeatable execution 

Service Role

Common language & standards 

Executive interpretation 

Coaching & enablement 

Design & integration 

Adoption acceleration 

How We Engage

Expert Support - Where it adds value

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Our services are typically delivered as: 

  • Short diagnostic engagements 

  • Targeted workshops 

  • Advisory support alongside internal teams 

  • Training  

  • Enablement to support adoption of the DMAIC and Fishbone Apps 

 

We work with: 

  • Operational Excellence and CI leaders 

  • Quality, Risk, and Compliance teams 

  • Transformation and Digital teams 

  • Education and training providers