Torque Management Client Testimonials


ESB International – Ireland

“I found the course to be very beneficial because of the mix of participants and the business sectors in which they operate, which were different from my own. The practical exercises and case studies complemented the theory phases of the course perfectly. The course provided me with a clear roadmap for the implementation of Business Process Optimisation framework. The knowledge gained can be applied immediately on return to the “day job”.  
– Noel Clarke, Quality Manager

Aramco - Saudi Oil

“I found the course extremely useful and informative. I am using the skills and toolkit provided to introduce and manage process improvement projects in the Finance function of Aramco. I’d recommend the course to anyone seeking to optimise their business processes or to organisations wishing to develop a process-centric culture”. 
– Abdul Wahab O. Al-Nweider

SAP Certified “Accounting Application Consultant” BPM Professional

"I will recommend this programme to my colleagues and our training function". 
– Finance Manager, Aramco 



Elisa - Estonia

“The BPTrends BPM Certification Programme fulfilled our organisation’s goal to introduce a standard BPM vocabulary and methodology to 47 employees selected from all areas of the business. As such, it provided an excellent start to the implementation of BPM in our organisation.

In addition to learning the BPTrends methodology, during the training we gathered a pool of real-life examples, clever tricks and useful suggestions regarding the implementation of process management. Based on the feedback from our employees, trainer Dee Carri made the training excellent and relevant to us with her fantastic personality, performance skills and huge amount of experience. I would highly recommend the BPM Certification Programme.

On completion of the programme, we were awarded the BPTrends Associates Business Process Management Professional Certificate which permits us to progress to further studies in their BPM Curriculum.”

– Kristal Leisalu, BPM Project Manager 


Financial Services

Leading Irish Banks

"The professional certificate programme greatly exceeded my expectations. We now know where and how to commence our transformation programme. I have no difficulty in recommending these courses to anyone involved in Business Process Programmes and projects." 
– Banking Executive

"Can I give a rating of 11 out of 10? This was a superb programme."
– BPM Manager, New Product Quality Assurance Department 


Public Sector

"I thought we were different in the public sector - this course demonstrates that BPM concepts and practices are as relevant and applicable to our programmes as those in the private sector. Extremely helpful."
– Health Services, IT Programme Manager

"I really enjoyed being able to put the theory to practical use with real-life examples. The exercise of drawing out Business Process Maps in small groups was very useful and a great visual aid. I look forward to implementing some of my new learning in the workplace. A well spent 2 days!" 
– Pension Payments Section, Dept. of Justice 



Gyro Consulting

“The Business Process Management programme from BPTrends has tremendous value. As a framework for process-oriented business change, BPM sits easily with large and small change initiatives. Providing a detailed roadmap, complete with danger signs, the BPM approach addresses the needs of both organisations and individuals as they strive to deliver measurable performance improvement.” 
– Deirdre Sexton, Change Agent

Independent Consultant

"The Certificate Programme is seminal. The materials, together with Dee's enthusiasm, knowledge and experience, made the complex seem simple. I know my clients will benefit from me attending this course."