TPSoP®

Developing and improving process-centric SOPs and work instructions

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Rapid System™

Accelerating and improving delivery of IT & ERP projects

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BPM

World class business process management consultancy and training

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Daniel T. Jones Interview

Where does Lean stand in 2014?

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TPSoP®

Integrated training for a multi-lingual, globally dispersed audience

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TPSoP®

Integrated compliance, quality and performance

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Torque Management

TPSoP®

TPSOP® is a solution for integrated compliance, quality and performance that replaces text-based standard operating procedures (SOPs) with on-line process centric SOPs/WIs; lowering risk and cost and improving compliance effectiveness and training. It caters for acknowledgement of receipt of instruction and is effective even where the audience is geographically dispersed or multi-lingual.

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Rapid System™

Torque Rapid System™ is a process-led methodology that greatly accelerates the delivery of IT systems projects. Large IT and ERP Projects are expensive, risky, take a considerable amount of time and many even fail to deliver, under-deliver or overrun. Our proven Rapid System™ methodology allows us to turn a 3-4 year project, into an 18 month project with higher rates of user adoption and costs reduced by 35-40%.

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Forms Online

Whether you want to develop new forms, convert manual forms or integrate forms with existing applications, Forms Online can support your needs and Torque Management will provide the necessary guidance and assistance to ensure your project is successful. Forms Online ensures compliance posture is strengthened, efficiency is increased and management Information is improved. Forms Online integrates perfectly with TPSoP®.

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Consultancy & Training

We are experts in multiple BPM disciplines including Lean, Six Sigma and ISO. Our consultancy services cover Business Process Management (BPM), IT and Quality Management Systems. Our IT best practice services are dedicated to the research, measurement and delivery of IT performance improvement and best practice, underpinned by our process-led, collaborative approach.

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News & Insights

BPM News: Interview with BPM Consultant Michael Needham

Jul-9-2015
Michael Needham is the Principal Consultant at MKN Advisory Services Ltd. He previously worked as a lecturer and module coordinator for the MBA modules ‘E-Business’ & 'Supply Chain Management'; and the MSc Business Improvement module ‘Strategic Operations and Quality Excellence’ at Ulster University along with working as a consulting manager at PWc, global procurement manager with Procter & Gamble and supply chain co-ordinator with the Irish Dairy Board. His wealth of hands on, real life experience combined with in-depth research, including papers on the role of knowledge for process improvement and outsourcing, and a Phd that investigated the factors that influence the internal transfer of process improvement knowledge within service organisations led us to wanting to ask him more. All too often people are experts in theory or experts in practice but Needham is one of those insightful individuals who seems to have mastered a balance of both, which has no doubt increased his understanding and abilities in both doing and communicating what he’s doing.

BPM News: New BPM Approaches for the Challenges of M&As in Life Sciences

Jun-25-2015
New BPM Approaches for the Challenges of Mergers and Acquisitions in Life Sciences Five Major Drivers for BPM exist – Compliance; Outsourcing, ITIL and Security; Process Framework/Performance/Standards; Technology Modernisation and Mergers, Acquisitions and Consolidations. In recent years Life Sciences organisations have had to learn to survive and grow through numerous mergers and acquisitions – sometimes even within quick succession of each other. 

BPM News: Interview with Quality Consultant Brian Cooney

Jun-3-2015
Brian Cooney has a BA in management, is an ISO leader and recently completed an executive coaching diploma. Along with 33 years experience in quality assurance, he's an excellent example of someone with a vision for how well things can be done and the insight to recognise and successfully clear the hurdles that can get in the way.

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Assess your organisation's business process management in just 17 questions

From inside an organisation, it can be hard to see the wood from the trees. You probably have a 'sense' of whether business processes are well defined or not but it may not be quite as bad as you think. On the other hand, it could be a lot worse. We've developed an easy to use tool to help you make an initial assessment, along with advice on where to go next and how to get there.

Take the quiz >