BPM News & Insights

The Torque Management blog, featuring up to date news and insights from the world of Business Process Management (BPM) and related industries.

 

Torque Management announces a partnership with MatsSoft for Low Code Process Digitisation

By Torque Management Tuesday, 19th January 2016 | 0 comments
Filed under: BPM, Business Process Management, IT, Operations, Process-Improvement, Low Code.
Torque Management Partners with MatsSoft for Low Code Process DigitisationDublin, 19 January 2016 – Torque Management Ltd. is pleased to announce its partnership with Low Code BPM digitisation platform provider MatsSoft. MATS® (the software product) is a low-code BPM development platform that’s quick to learn and easy to use, allowing organisations to develop and deploy an app in a matter of days or weeks, that previously would have consisted of months or years of development effort. The MATS platform has been defined by Gartner as ‘High-productivity PaaS', and by Forrester as a ‘Low-Code Development Platform’.

BPM News: Interview with BPM Consultant Michael Needham

By Torque Management Thursday, 9th July 2015 | 0 comments
Filed under: BPM, Business Process Management, IT, Quality, Compliance, Operations, BPMS, Process-Improvement.
Michael Needham is the Principal Consultant at MKN Advisory Services Ltd. He previously worked as a lecturer and module coordinator for the MBA modules ‘E-Business’ & 'Supply Chain Management'; and the MSc Business Improvement module ‘Strategic Operations and Quality Excellence’ at Ulster University along with working as a consulting manager at PWc, global procurement manager with Procter & Gamble and supply chain co-ordinator with the Irish Dairy Board. His wealth of hands on, real life experience combined with in-depth research, including papers on the role of knowledge for process improvement and outsourcing, and a Phd that investigated the factors that influence the internal transfer of process improvement knowledge within service organisations led us to wanting to ask him more. All too often people are experts in theory or experts in practice but Needham is one of those insightful individuals who seems to have mastered a balance of both, which has no doubt increased his understanding and abilities in both doing and communicating what he’s doing.

If You Could Only Measure 8 Aspects of Your Business

If you were allowed to measure only 8 aspects of your business... Recently someone who I was discussing metrics with posed a thought provoking question, “If you could only have a few metrics to manage and monitor your business, which ones would you choose?" After thinking long and hard, here are my must-have key performance indicators.   

BPM News: From Paper to Web to Robots

By Torque Management Tuesday, 28th April 2015 | 0 comments
Filed under: BPM, Business Process Management, SOPs, IT Projects, TPSoP®, IT, Operations, BPMS, Process-Improvement.
Computer World UK last week reported IKEA's great success in moving from to a web-based Business Process Management System (BPMS). The move has enabled the company to create internal business cases in less than half the time it previously took them and honestly, we're not surprised considering the array of issues with text or paper based standard operating procedures. (SOPs). Ikea noted that where a business case used to take approximately 24 days to create, it's now done in an average of nine days. That's a whopping difference and a valuable insight to many companies considering a move from paper to digital for processes.

Cost Saving for ERP Projects in 2015

Decreasing Cost and Increasing Benefits for Your ERP Investment According to ZDNet and Panorama Consulting Solutions, who conduct annual surveys of ERP buyers, 2014 was the year where smaller ERP projects actually had more delays than larger projects. Looking back to the previous year, 2013 saw more and smaller projects than previous years and cost overruns remaining constant at 53-56 per cent between 2011 and 2013. However, the most concerning element of the report was that an increasing number of respondents reported reduced levels of benefit from their ERP investment. Even a 'smaller' ERP project is an huge undertaking in time, effort and adapting to change.

Free Organisation-Wide BPM Maturity Assessment for the first 20 Applicants

By torquemanagement Thursday, 26th March 2015 | 0 comments
Filed under: Business Development, BPM, Business Process Management, Lean, Quality, Operations, Process, Process-Improvement.
From inside an organisation, it can be hard to be sure you are aligned to the rest of the business. You’ve taken our BPM Maturity quiz and the results resonate with YOUR view which should give you a measure of confidence that you are doing the right things with BPM.​

Announcing: Your Free BPM Maturity Assessment Tool

Take the Quiz > From inside an organisation, it can be hard to see the wood from the trees. You probably have a 'sense' of whether business processes are well defined or not but it may not be quite as bad as you think. On the other hand, it could be a lot worse.

The On Boarding Process: First Day in the Office

By Dee Carri Saturday, 27th December 2014 | 0 comments
Filed under: BPM, SOPs, Operations, Training, Process.
Based on real life scenarios. Below is an on boarding process from the first day up until 90 days in. In training sessions run by Torque Management, this is sometimes used as an example to begin discussion about the on boarding process. Have you had a similar experience in starting a new job or joining a new organisation? We would welcome comments below detailing your own experiences and will soon be announcing a competition to re-engineer this process for the ideal on boarding steps too. Follow us on Twitter or LinkedIn for updates.

Standardisation Programmes: It is fiendishly difficult to achieve and maintain a standard

By Dee Carri Tuesday, 23rd December 2014 | 0 comments
Filed under: BPM, Business Process Management, Operations, Process, Process-Improvement.
Standardisation Programmes It is fiendishly difficult to achieve and maintain a standard. Dee provides five recommended actions to greatly improve the probability of success. Standardisation Programmes are large, they are radical and they offer tantalisingly big rewards for those brave enough to take them on. Good examples of these programmes are:  Shared Services; Global systems; PMO; Common ways of working (processes) across large, dispersed teams.

Page 1 of 2