BPM News & Insights

The Torque Management blog, featuring up to date news and insights from the world of Business Process Management (BPM) and related industries.


Perfecting the Art of the Common Process

By Torque Management Thursday, 14th July 2016 | 0 comments
Filed under: BPM, Process Thinking, Compliance, Process-Improvement, Process Mapping.
In this article we’re going to take a look at perfecting the art of ‘The Common Process’. We have previously looked at how difficult it is to achieve and maintain a standard, albeit we looked at this in relation to large standardisation programmes, but it’s a good read for seeing the value of a standard because this also comes into play in the power of a perfected common process.

A Modern Parable & Why We Still Love Toyota

By Torque Management Wednesday, 2nd December 2015 | 0 comments
Filed under: Process Thinking, Business Process Management, Quality, Process-Improvement.
Toyota are a shining example of quality management and have been for many decades. It comes from a 'customer first' focus. This is a simple idea and very easy to dismiss as cliché but it challenges our belief that our own brilliant, creative ideas may not necessarily be the best one. When we have a 'great idea', many of us  cling onto it for dear life. A true customer focussed ethos requires we give up our egos in order to listen to the customer and respond to their needs in a systematic, business-focussed way. It's a little like becoming a humble servant rather than aiming to be a great leader with all the great ideas. The great leaders probably got their great ideas by listening to customers, and you can still channel your genius and creativity to work out how you solve problems for your customer.

Announcing: Your Free BPM Maturity Assessment Tool

Take the Quiz > From inside an organisation, it can be hard to see the wood from the trees. You probably have a 'sense' of whether business processes are well defined or not but it may not be quite as bad as you think. On the other hand, it could be a lot worse.

Take the Torque Management Process Re-design Challenge 2015

By Torque Management Thursday, 29th January 2015 | 0 comments
Filed under: BPM, Process Thinking, Business Process Management, Torque Management.
Re-design a HR On-Boarding Process Your mission for the Process Re-design Challenge 2015 is to provide a fictional HR department with a documented solution for the on-boarding process described in our previous post. The Head of HR is a busy animal, so keep it concise and produce something they'll have time to read, and presented in such a way that they are anxious to approve it for development and implementation. You are welcome to enter either as an individual, or as a team.

Interview: Daniel T. Jones Talks Lean in 2014

By Torque Management Thursday, 20th November 2014 | 0 comments
Filed under: BPM, Process Thinking, Business Process Management, Lean, IT, Tech, Start Ups, Operations.
Interview with Daniel T. Jones Daniel T. Jones is the founder and chairman of the Lean Enterprise Academy in the U.K., a senior advisor to the Lean Enterprise Institute, management thought leader, and mentor on applying lean process thinking to every type of business. He's also one of the authors of one of our recommended Business Process Management books, 'Lean Thinking: Banish Waste and Create Wealth in Your Organization' written by himself and James P. Womack. We caught up with Jones to ask him about the use of Lean today and how it differs from when he wrote Lean Thinking.

Webinar: Making SOPs the Solution Not the Problem, November 11th, 2pm

Webinar: Making SOPs the solution not the problem, November 11th, 2pm You are invited to participate in an insightful webinar on improving Standard Operating Procedures and Work Instructions on Tuesday November 11th at 2pm GMT.

Irish Start-Ups - Do your Process Thinking This Very Second!

By Torque Management Friday, 20th June 2014 | 0 comments
Filed under: Business Development, BPM, Process Thinking, Business Process Management.
A culture in organisations where Business Process Management (BPM) was normal would be great. A BPM approach in all organisations would be even better. Imagine a world where each member of staff understands their role as part of the whole, who's roles relate to theirs, how everyones' functions relate to the customer and where no one at any level was required to carry out inefficient steps just because that's how the person who did it before them did it? A place where people don't get things done by working until 2am, they get things done by having a staff that are innovative and efficient, because the management style has developed and streamlined that. That is what BPM is.

Case Study: Harmonisation of Processes & ERP System Development

By Torque Management Wednesday, 12th February 2014 | 0 comments
Filed under: Business Development, BPM, Process Thinking, Business Process Management, IT Projects, ERP Projects, Rapid System.
A Case Study: Harmonisation of Business Processes & Development of an ERP System for One of the World's Leading Building Materials Firms Using Rapid System™Last week we shared an infographic, detailing the phases of Rapid System™ and how it saves time and brings better results for IT and ERP projects. Here, we offer a more in-depth look at how this works in real life. Click here if you would like to download a more detailed case study.

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